Thesis
How we think about AI for service businesses.
Three essays that frame why GreenPlan exists, how the architecture works, and what we learned shipping it in production.
- 01·6 min
Why service businesses need a system, not a chatbot
A salon owner does not need another inbox. She needs a system that books, follows up, invoices, and learns — under one roof. The chatbot era ends at the second message.
- 02·8 min
Trilingual by default: building AI that switches FR · EN · AR mid-sentence
Dubai customers do not speak one language. They switch mid-conversation, mix scripts, and expect you to follow. What it takes to build AI that keeps up.
- 03·11 min
Shipping salon-bot-dubai: what we learned operating it live
Trilingual customers. Booking edge cases. Mid-conversation language switches. Six months of running an AI receptionist for a real salon, with the numbers and the scars.