Thesis

How we think about AI for service businesses.

Three essays that frame why GreenPlan exists, how the architecture works, and what we learned shipping it in production.

01·6 min
Why service businesses need a system, not a chatbot
A salon owner does not need another inbox. She needs a system that books, follows up, invoices, and learns — under one roof. The chatbot era ends at the second message.
02·8 min
Trilingual by default: building AI that switches FR · EN · AR mid-sentence
Dubai customers do not speak one language. They switch mid-conversation, mix scripts, and expect you to follow. What it takes to build AI that keeps up.
03·11 min
Shipping salon-bot-dubai: what we learned operating it live
Trilingual customers. Booking edge cases. Mid-conversation language switches. Six months of running an AI receptionist for a real salon, with the numbers and the scars.